At Little Fingers at Work we understand how important it is to receive your purchased products in the finest condition, and on time.We work around the clock to try and get you your products in the shortest timeframe possible.
You can reach us at firstname.lastname@example.org, 9786342441,between Monday – Friday, 11am – 8pm in case of any queries. We strive to answer & fix all queries within 24 hours.
Once you place an order, you will receive an email confirming the same. Please check your secondary and spam folders as well 🙂
All toys will leave our warehouse within two days from the order placement.
Books will be usually shipped only on Fridays.
All toys will reach you between 1 – 10 working days depending on the product category.
All books will reach you within 1- 15 days of your order confirmation.
Shipment Communication :
We send emails once your order is confirmed, shipped,during transit and also when the item is delivered.
For more information, please refer to the ‘Track My Order’ tab on ‘My Accounts’ page.
In situations beyond Little Fingers at Work’s control there may be circumstances, which cause a delay. In such cases, Little Fingers at Work will ensure delivery in the earliest possible timeframe.
Returns & Exchanges:
Little Fingers at Work accepts returns only on product damages during transit on receiving the parcel. We might request you to share an image of your product/ s. For your order to qualify as a return or exchange:
- You must raise a return request by emailing us on email@example.com within 24 hours of receipt of your order. Or you may call us on 9840647208.Please note that we might not be available much on instagram and facebook messenger.
- Product packaging, labels & tags must not be tampered with.
- Product must be in perfect condition.
- Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality.
- Refunds will only be processed for damaged or defective products in the form of replacement or store credit.
- If you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised and packed securely to prevent any damage during transit.
The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.
Refund of money will take 3-7 working days on receiving the parcel in our warehouse.
Little Fingers at Work reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.